The Playbook

Latest Content

Managed Services, Government
Chaz Hager July 18 2023

The Top 5 Benefits of an IT MSP Partnership for State & Local Governments and Municipalities

No matter the size of the local government or municipality you serve, one thing seems to be universally true: you’re consistently...
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Managed Services, Network
Chaz Hager March 16 2023

WiFi Networks in 2023 vs. 2021: What Has Changed in Just Two Years?

The short answer is: A lot. If you try to build a WiFi network with knowledge, assumptions, and technologies from 2021, you’re...
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Managed Services, K-12 Education
Chaz Hager February 06 2023

Free Up K-12 School Resources with Managed Internal Broadband Services

K-12 schools are undergoing rapid digital transformation. Many also receive Universal Service Administrative Co. (USAC) funding...
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Managed Services, Security
Chaz Hager August 19 2022

What are Managed Security Services?

Is your in-house IT team overburdened? Is your business looking for specialized IT skillsets that aren’t part of your employee...
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Managed Services, Cloud
Chaz Hager August 03 2022

As-a-Service Explained: Here's How IaaS, PaaS, and SaaS Compare

Most Technical folks understand the sea of IT acronyms above, but if you're leading a small company, you might not have the years...
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Managed Services, Cloud
Chaz Hager August 01 2022

The Changing Role of the MSP in an aaS World

When it comes to the managed services profession, there have been some big changes in recent years. Perhaps most notably, the...
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Managed Services, Security
Chaz Hager June 24 2022

Why Managed IT Services Is Best For SMB Cybersecurity?

One in every five cyberattack victims is a small and medium-sized business (SMB). If you are a small business owner you should...
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Managed Services, Security
Chaz Hager June 03 2022

What is Cyber Security Insurance and which Businesses Need it?

With the increasing digital adoption in the pandemic, cyberattacks are also on the rise. It is estimated that cybercrimes shot up...
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Managed Services, Law Firms
Chaz Hager May 20 2022

Benefits of Using Managed IT Services for Law Firms

Clients are increasingly looking to get their legal work done remotely. To serve clients online, your firm needs a robust IT...
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Disaster Recovery, Managed Services
Chaz Hager March 04 2022

What is data backup and recovery?

Maintaining a database that is immune to failures is the most essential part of your business. Imagine you lose your client's...
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Featured Post

K-12 Education, Network
Chaz Hager March 14 2025

How Municipal + School IT Leaders Navigate Budget Constraints with NaaS

The reality of working in EdTech or municipal IT is that even if you have the capacity to set strategic networking goals, budget...
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K-12 Education, Network
Chaz Hager March 03 2025

How Municipal and School IT Leaders Can Leverage NaaS Partnerships to Build Capacity and Their Careers

In the realm of technology and IT leadership, municipalities, K-12 schools, and even community colleges have a lot in common. For...
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Managed Wireless, K-12 Education, Network
Chaz Hager November 19 2024

How School District IT Teams Win with Co-Managed MIBS

One of the most common concerns we hear about MIBS (Managed Internal Broadband Services), and K-12 schools is that working with a...
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