The Playbook

Latest Content

Managed Services
Chaz Hager January 09 2024

Choose the Right IT Managed Service Provider for Your Bismarck Business​

Are you a business owner in Bismarck looking to streamline your IT operations and boost efficiency? Managed IT services could be...
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Managed Services
Chaz Hager November 30 2023

How to Know You’re Ready for a MSP—and How to Assess What Makes a Great One

Whether you started digital transformation before the pandemic, or were catapulted into it during the shutdown, it’s never been...
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Managed Services
Chaz Hager October 12 2023

What’s the Real Value of Managed Services?

How Does More Productivity, Decreased Risk, and Controlled IT Costs Sound to You? It doesn’t matter how big or small your...
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Managed Services, Government
Chaz Hager July 18 2023

The Top 5 Benefits of an IT MSP Partnership for State & Local Governments and Municipalities

No matter the size of the local government or municipality you serve, one thing seems to be universally true: you’re consistently...
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Managed Services, Network
Chaz Hager March 16 2023

WiFi Networks in 2023 vs. 2021: What Has Changed in Just Two Years?

The short answer is: A lot. If you try to build a WiFi network with knowledge, assumptions, and technologies from 2021, you’re...
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Managed Services, K-12 Education
Chaz Hager February 06 2023

Free Up K-12 School Resources with Managed Internal Broadband Services

K-12 schools are undergoing rapid digital transformation. Many also receive Universal Service Administrative Co. (USAC) funding...
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Managed Services, Security
Chaz Hager August 19 2022

What are Managed Security Services?

Is your in-house IT team overburdened? Is your business looking for specialized IT skillsets that aren’t part of your employee...
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Managed Services, Cloud
Chaz Hager August 03 2022

As-a-Service Explained: Here's How IaaS, PaaS, and SaaS Compare

Most Technical folks understand the sea of IT acronyms above, but if you're leading a small company, you might not have the years...
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Managed Services, Cloud
Chaz Hager August 01 2022

The Changing Role of the MSP in an aaS World

When it comes to the managed services profession, there have been some big changes in recent years. Perhaps most notably, the...
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Managed Services, Security
Chaz Hager June 24 2022

Why Managed IT Services Is Best For SMB Cybersecurity?

One in every five cyberattack victims is a small and medium-sized business (SMB). If you are a small business owner you should...
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Featured Post

Managed Services, Government
Chaz Hager December 22 2025

Strengthening Public Sector Operations with Managed IT Services for Government

Inside this Blog: Why Managed IT Services Matter for Government Agencies Enhancing Cybersecurity Posture Supporting...
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Managed Services, Cloud, Network
Chaz Hager November 18 2025

Why Local Governments Are Going to Managed Cloud & Networking Services

Local governments face a unique technology challenge: keep essential systems running, meet rising citizen expectations, and...
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Managed Services
Chaz Hager October 21 2025

Managed IT Services vs. Break-Fix: What’s Right for Your Government Agency, School, or Business?

Inside this Blog: What is Break-Fix IT Support? What are Managed IT Services? Why Managed Services matter for schools: budget and...
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