K-12 Education, Network

How Municipal + School IT Leaders Navigate Budget Constraints with NaaS

Chaz Hager March 14 2025

The reality of working in EdTech or municipal IT is that even if you have the capacity to set strategic networking goals, budget constraints are almost always an issue.

Though there have been some small year-over-year gains, CoSn’s 2024 Leadership Survey found that technology budgets account for just 5% of a school district’s overall budget for the majority (59%) of schools.

Small and mid-size municipalities face similar constraints, even as their network demand rapidly evolves. This is especially true for towns whose networks must be flexible and robust enough to instantly support large spikes in population and devices—whether from visiting tourists or college students and families.

For these networks, budget constraints trigger a domino effect that impacts consistency and reliability, while making it difficult to plan for and execute upgrades and refreshes as infrastructure ages and loses manufacturer support. And strain on already limited staff creates support issues and security risks, downtime risk, and a scenario where networks are far from supporting local business growth or more integrated, personalized learning.

Thankfully, a new model for network management called Network-as-a-Service (NaaS) now exists that helps in three crucial ways:

  • NaaS makes municipal and education network more flexible,

  • NaaS helps network managers scale, and

  • NaaS brings budget certainty and operational excellence.

How NaaS Slashes Networking Capital Expenses

Traditionally, building, upgrading, and scaling network infrastructure requires significant capital spending. Hardware costs quickly pile up for Internet gateways, switches, and wireless routers. And then there are the software licenses. And it all happens within a four- to five-year cycle, where you’re looking at continuous budget-busting purchases every few years to keep pace with evolving technology, growing demand, and to simply replace old and worn-out devices that may no longer be supported by their manufacturers.

These large purchases can make it very difficult for schools and municipalities to plan and allocate budget—especially because the ways that these technologies change and advance aren’t entirely predictable.

In this way, network infrastructure ownership resembles home ownership: The costs don’t end with the initial purchases – once you own the devices and the software licenses, you also own the care, upkeep, and maintenance of them – throughout their entire lifecycle and on through the transition to the next.

By contrast, NaaS lets organizationsconsume network infrastructure through flexible operating expense (OpEx) subscriptions, inclusive of hardware, software, management tools, licenses, and lifecycle services.”

In other words, NaaS is a complete package of services—including design, installation, configuration, testing, support, maintenance, and lifecycle—for connectivity infrastructure, without owning the physical infrastructure.

These flexible services agreements enable:

  • Consistent long-term planning for your budget cycles,

  • you to shift much of your IT budget to an operational expense, and

  • all but eliminate large network capital expenses and incremental costs.

For schools and municipalities trying to navigate creating robust and reliable networks within budget constraints, this model can have a tremendous impact.

Across many rural communities, we’re seeing school districts faced with closing down multiple schools in the face of budget shortfalls. This is the tough, current reality, with far-reaching repercussions for those communities. One of our rural school district clients in Alaska, however, found that following their switch to Networking-as-a-Service, they were able to return some of those big budget infrastructure purchases and use those funds to reopen schools.

Yet another one of our clients came into a district where they had made a large network purchase in 2021. Now, as they are facing the need to refresh everything they had purchased within the next 24 months, the district is in a budget shortfall. By instead switching to NaaS, they’re able to refresh their infrastructure using E-Rate funds and allocate a predictable budget for the next one.

For schools, NaaS can also be funded through E-Rate under the Managed Internal Broadband Services (MIBS) Category 2 Service, as it is covered as a service provided by a third party for the operation, management, and monitoring of internal connections components. This greatly simplifies your E-Rate application process and management, saves you time (and headache), and also gives you greater flexibility.

By contrast, even if you plan to use the E-Rate program to fund traditional networking purchases, you’ll have to list every device by line-item on your E-Rate application—down to every switch and gateway, creating a time-consuming and tedious process.

NaaS Enables Proactive Maintenance and Strategy for Network Excellence

Network maintenance plays a compounding role when it comes to costs. Because staff constraints go along with budget constraints, it’s common for school and municipal IT technicians to be stretched thin.

In fact, CoSn’s 2024 Leadership Survey also found that approximately half of school districts in the U.S. don’t have the internal staff needed to provide adequate support and classroom technology integration.

NaaS Enables Proactive Maintenance and Strategy for Network Excellence

In many cases, this means that staff gets tied up handling device repairs all day—and they're simply not able to stay on top of proactive maintenance. For leadership, they’re also pulled into the firefighting and simply don’t have the capacity to plan, act proactively, or advance education through technology.

This can lead to major issues, such as ignoring vital maintenance tasks like oil changes that can be done with your car. When the fundamentals aren’t taken care of, they lead to issues that include downtime across your community or schools, compliance issues, cybersecurity vulnerabilities, and data loss. All of these issues have costs. It’s why the maintenance part of networking is just as—if not more—important than technology purchasing and upgrading.

However, when you work with a NaaS partner, you’re not only able to access modern infrastructure that supports your current network needs, but you’ll also gain a partner who will take ensure the proactive maintenance tasks are taken care of, reducing your related risks and costs.

In doing so, they’ll also help you identify unused features in hardware or software you could be benefiting from, so you gain more ROI from your infrastructure. They can provide network monitoring, and train and educate your staff so they can improve their skills and best use your monitoring tools. They can also help you analyze your monitoring data, helping you access insights that can be used to operate proactively at a consistent cost, creating an overall better user experience.

All of this is done while you still maintain full access and control over your entire networking infrastructure, and monitoring.

This partnership and support also frees up you and your staff for other parts of your jobs, giving you back the capacity to focus on other, more strategic technology goals for your community or schools.

This may include strategizing plans for a network that can progress your community’s or school’s technology goals—whether that’s being able to support hundreds of thousands of tourists disembarking from a cruise or more personalized, integrated learning in your classrooms. Whether you’re already a networking expert or not, a NaaS partner brings in new levels of deep experience and expertise and can support you in vetting your goals and cementing plans to make them a reality.

It's through this deep, layered partnership approach that NaaS enables network excellence, for a predictable, manageable budget. This looks like maximizing the ROI on your infrastructure and proactively maintaining it, so you minimize downtime and security risks, as well as ensure it is operating at its fullest capacity. It may also look like reducing the number of complaints you hear about how slow the Wi-Fi is, and being able to build a modern, robust, and resilient network that fully supports your community or schools’ needs.

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