The Playbook

Latest Content

Managed Services, Security
Chaz Hager August 19 2022

What are Managed Security Services?

Is your in-house IT team overburdened? Is your business looking for specialized IT skillsets that aren’t part of your employee...
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Managed Services, Cloud
Chaz Hager August 03 2022

As-a-Service Explained: Here's How IaaS, PaaS, and SaaS Compare

Most Technical folks understand the sea of IT acronyms above, but if you're leading a small company, you might not have the years...
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Managed Services, Cloud
Chaz Hager August 01 2022

The Changing Role of the MSP in an aaS World

When it comes to the managed services profession, there have been some big changes in recent years. Perhaps most notably, the...
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Managed Services, Security
Chaz Hager June 24 2022

Why Managed IT Services Is Best For SMB Cybersecurity?

One in every five cyberattack victims is a small and medium-sized business (SMB). If you are a small business owner you should...
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Managed Services, Security
Chaz Hager June 03 2022

What is Cyber Security Insurance and which Businesses Need it?

With the increasing digital adoption in the pandemic, cyberattacks are also on the rise. It is estimated that cybercrimes shot up...
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Managed Services, Law Firms
Chaz Hager May 20 2022

Benefits of Using Managed IT Services for Law Firms

Clients are increasingly looking to get their legal work done remotely. To serve clients online, your firm needs a robust IT...
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Disaster Recovery, Managed Services
Chaz Hager March 04 2022

What is data backup and recovery?

Maintaining a database that is immune to failures is the most essential part of your business. Imagine you lose your client's...
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Managed Services, Cloud
Chaz Hager February 18 2022

How to Implement Cloud Migration Automation

Migrating your business to the cloud is a major growth and development milestone. Businesses around the world are transitioning...
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Managed Services, Network
Chaz Hager February 04 2022

How to Connect Another Computer on the Same Network

For businesses that rely on managed computer networks, having the ability to connect computers to each other can make a...
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Managed Services, Cloud, Security
Chaz Hager January 21 2022

What are the security risks of cloud computing?

In a modern economy, it’s understandable that businesses should take advantage of the most up-to-date and effective solutions....
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Featured Post

Managed Services, Case Studies
Chaz Hager September 17 2026

Case Study: How Juneau Built a High-Density Managed Public Wi-Fi Network Without Expanding IT Staff

How Juneau Built a High-Density Managed Public Wi-Fi Network Without Expanding IT Staff
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Managed Services
Chaz Hager July 24 2026

5 Signs Your Organization Needs Co-Managed IT Services

Managed IT services typically become relevant when internal IT teams are no longer struggling with capability—but with capacity....
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K-12 Education, Network, Government
Chaz Hager July 24 2026

NetContinuum™ vs. Traditional Network Management: What’s Different?

For schools and municipalities, network connectivity across campuses, buildings, and public services has become core...
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