The Playbook

Latest Content

Managed Services, MSP
Chaz Hager November 30 2023

How to Know You’re Ready for a MSP—and How to Assess What Makes a Great One

Whether you started digital transformation before the pandemic, or were catapulted into it during the shutdown, it’s never been...
Managed Services, MSP
Chaz Hager October 12 2023

What’s the Real Value of Managed Services?

How Does More Productivity, Decreased Risk, and Controlled IT Costs Sound to You? It doesn’t matter how big or small your...
Managed Services, Government
Chaz Hager July 18 2023

The Top 5 Benefits of an IT MSP Partnership for State and Local Governments and Municipalities

No matter the size of the local government or municipality you serve, one thing seems to be universally true: you’re consistently...
Managed Services, Network
Chaz Hager March 16 2023

WiFi Networks in 2023 vs. 2021: What Has Changed in Just Two Years?

The short answer is: A lot. If you try to build a WiFi network with knowledge, assumptions, and technologies from 2021, you’re...
Managed Services, K-12 Education
Chaz Hager February 06 2023

Free Up K-12 School Resources with Managed Internal Broadband Services

K-12 schools are undergoing rapid digital transformation. Many also receive Universal Service Administrative Co. (USAC) funding...
Managed Services, Security
Chaz Hager August 19 2022

What are Managed Security Services?

Is your in-house IT team overburdened? Is your business looking for specialized IT skillsets that aren’t part of your employee...
Managed Services, Cloud
Chaz Hager August 03 2022

As-a-Service Explained: Here's How IaaS, PaaS, and SaaS Compare

Most Technical folks understand the sea of IT acronyms above, but if you're leading a small company, you might not have the years...
Managed Services, Cloud
Chaz Hager August 01 2022

The Changing Role of the MSP in an aaS World

When it comes to the managed services profession, there have been some big changes in recent years. Perhaps most notably, the...
Managed Services, Security
Chaz Hager June 24 2022

Why Managed IT Services Is Best For SMB Cybersecurity?

One in every five cyberattack victims is a small and medium-sized business (SMB). If you are a small business owner you should...
Managed Services, Security
Chaz Hager June 03 2022

What is Cyber Security Insurance and which Businesses Need it?

With the increasing digital adoption in the pandemic, cyberattacks are also on the rise. It is estimated that cybercrimes shot up...

Featured Post

Security, Compliance
Chaz Hager February 07 2024

Turn IT Security Compliance into a Trust-Building Opportunity with Customers

Oftentimes, our default mindset around compliance and regulations is defensive. You maintain compliance because you have to, so...
MSP
Chaz Hager January 19 2024

Streamlining Operations for Bismarck Businesses with Managed IT

It has become essential for businesses in Bismarck to stay ahead of the curve when it comes to technology. Managed IT services...
Security, Compliance
Chaz Hager January 02 2024

The Secret to Meeting IT Compliance? Effective Employee Communications

There are hundreds of IT security regulations your business must comply with—and as business owners and managers, you recognize...