Managed Services, Network

How the Right MIBS Partner Can Help Your K-12 District Realize Your Networking Dreams

Chaz Hager June 30 2024

Sometimes for K-12 schools, managing and stretching the technology budget feels like the ultimate creative act. This can be especially true in small and rural districts, but no matter where or how large your district is, even with E-Rate and Title 1 funding, you still have to balance the budget across staff, website hosting and maintenance, cybersecurity, the student information system, backups for disaster recovery, district internet access, and network equipment, and more.  

Then, there’s network modernization and all the projects you want to do for your school or district to advance technology for your students, teachers, and staff alike—from more inclusive technology to more robust Wi-Fi that can support the new high volumes of devices from students and teachers, plus give teachers the freedom to be creative with integrated learning. 

Believe it or not, this is where MIBS (Managed Internet Broadband Services) and a Managed Services Partner (MSP) can help. In this blog, we’ll walk through the benefits of partnering with a MIBS provider who can ensure the students, teachers, and admin in your district are set up for success with high-functioning, reliable connections, while freeing up IT resources and even budget.  

Make a roadmap so you know exactly where to go to upgrade infrastructure 

While it’s one thing to know your district needs a network infrastructure upgrade, it’s quite another to know where to start. A MIBS or MSP can be a strategic partnership for your district, bringing a deep bench of expertise and experience in managing and upgrading school networks, for a manageable, predictable cost.  

This is especially true if you or your IT staff are so busy wearing so many hats, you don’t have time to sit down to plan or assess insights from your current situation.  

An external partner, however, can help you assess your network and make a plan that takes into consideration your current needs while also creating a system that’s scalable and flexible. Technology changes quickly, and depending on the devices, hardware has lifespans of between three and five years. A partner who has managed networks for many clients and K-12 districts before will know what pitfalls to avoid and what makes a network plan agile.  

They can also help you plan in phased approaches, to make the most of your budget and E-Rate funds, work within funding schedules, and address your highest needs first. 

Finally, they can help you dream and implement technology that inspires innovation in your district’s classrooms. A stellar MSP is informed on new and emerging technologies, and they can help advise, test, prototype, and analyze implementing modern technology in your business to empower productivity and unlock more value for your business and your customers alike.   

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Help you assess how to get the most ROI from your existing devices 

It’s common to get laser-focused on the features that fit your highest need but to maximize your ROI, take the time to assess which features you aren’t using, that you could be using. A MIBS partner will help you assess for each of your different network devices, what feature sets are you not currently capitalizing on? 

For example, there are a variety of ways you can use Wi-Fi onboarding in settings like classrooms. Through appropriate programming, you can prompt a different behavior for students than teachers, and more. There is also often a lot of automation within firewalls that can be overlooked or avoided because of security concerns. This is completely understandable if you’re a small IT team, but by partnering with an expert MSP, you can safely introduce automation, optimize efficiency, and still get security benefits. 

Strategically manage downtime, plus maximize your district’s “return on instruction” 

You understandably have a goal to maximize the uptime in your district’s classrooms so your students can benefit from the best “return on instruction” ROI. So, planning any kind of network work involves strategically managing the downtime. It’s why so many K-12 school network projects are executed over the summer or during planned breaks.  

Your MIBS partner though can sit down with you to assess whether that’s the right time for upgrades and refreshes—or if it may work to start in the summer, then work in phases through the school year so you get the best assessment of your loads and usage.  

Again, they’ll also be able to work with you to create a consistent maintenance schedule and stay on top of it, so any unplanned downtime is minimized as well.  

Reduce risk, and increase budget predictability, while cost-effectively supporting your technology staff  

Post-pandemic, technology staff is still feeling stretched thin, especially if you’re running IT on with a one- or two-person team. A MIBS partner will co-design services agreement for your networking needs—or any other IT service needs. They’ll step in alongside you or your IT team to provide expert support where it’s needed most.  

Plus, not only can that agreement scale up and down as you need it to, but you’ll also be making one monthly payment for their services.  

In doing this, you can shift much of your district’s IT budget to an operational expense, all but eliminating large capital expenses and incremental costs.  

As a result, you can execute projects large and small while gaining predictable pricing and reduced overall IT costs.  

Manage vendor and manufacturer relationships 

One common issue we see across our customers, across industries, is simply not being aware of all the steps that are required to resolve a complaint with a vendor or manufacturer. If you’ve had trouble in the past, or feel like you could use help in this area, a qualified MSP or MIBS can often help: we work with vendors and manufacturers day-in and day-out, for dozens of different customers, and will be able to help guide you through the steps for success. 

Create a plan for ongoing, proactive network maintenance 

Just as it may be difficult to find the time to plan for network upgrades, it may be equally difficult to make time for a proactive maintenance cadence. Yet you also likely know all the downsides of foregoing ongoing maintenance: from downtime in your classrooms to vulnerability to compliance issues, data loss, and cyber-attacks, proactive network maintenance is just as important as device selection and purchasing. 

A MIBS or MSP partner can help you plan an optimal maintenance cadence, and then, slot in alongside your IT staff to take care of it as it’s scheduled—helping provide relief for their workload while still ensuring every update, cleaning, and maintenance task is taken care of and documented. 

You’ll nearly always have something pressing that sees routine maintenance work get pushed to the back burner. We get it. Just as the saying goes, though, an ounce of prevention is worth a pound of cure. To prevent the worst consequences, the best network maintenance is ongoing and proactive and must fit in alongside your other priorities.  

We’ve built a checklist—How to Proactively Manage Your Network Maintenance—to help you outline and prioritize the key items that should be part of a proactive, consistent network maintenance cadence. It’s also representative of the high-level duties a MIBS or MSP partner can help your district plan for, and execute in the background, so your district is always protected from the many, preventable issues that arise when maintenance is put aside.  

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