The Playbook

Latest Content

Security, Compliance
Chaz Hager February 07 2024

Turn IT Security Compliance into a Trust-Building Opportunity with Customers

Oftentimes, our default mindset around compliance and regulations is defensive. You maintain compliance because you have to, so...
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Security, Compliance
Chaz Hager January 02 2024

The Secret to Meeting IT Compliance? Effective Employee Communications

There are hundreds of IT security regulations your business must comply with—and as business owners and managers, you recognize...
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Featured Post

Managed Services
Chaz Hager October 21 2025

Managed IT Services vs. Break-Fix: What’s Right for Your Government Agency, School, or Business?

Inside this Blog: What is Break-Fix IT Support? What are Managed IT Services? Why Managed Services matter for schools: budget and...
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K-12 Education
Chaz Hager August 04 2025

Network as a Service (NaaS) for Education: 5 Benefits for IT Leaders

Inside this Blog:If you’re a K-12 IT leader, technology coordinator, or district administrators evaluating modern ways to improve...
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Hardware
Chaz Hager August 01 2025

Why Hardware-as-a-Service Won't Replace IT Directors—It Raises Their Profile and Value Instead

The rise of Hardware-as-a-Service (HaaS) has been revolutionary for IT infrastructure strategy. Much like Software-as-a-Service...
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