Managed Services

10 Benefits of Outsourcing IT Services to a Managed Services Provider (MSP)

Chaz Hager December 17 2021

When it comes to the fast-paced world of IT services, sometimes you need to enlist reinforcements. For many organizations, this means outsourcing tech tasks to managed services providers (MSPs).

An MSP can serve as your coach, guiding you through important technology decisions without minimizing your company’s growth potential. At Northriver IT, our commitment to managed services is designed to help your organization shine.

In this post, we’ll cover what a managed services provider does and how your business can benefit from working with one.

What is a managed services provider?

A managed services provider (MSP) is a third-party provider or consultant that helps other businesses manage different aspects of their technology infrastructure.

MSPs assist with IT tasks related to network setup, server maintenance, security policies, device management, remote communication, and much more. Businesses can benefit from outsourcing these crucial tasks to experts in the field who have access to additional resources, software, and support.

Advantages to working with an MSP

Working with a managed service provider provides notable advantages, ranging from cost to customer support. Consider the list below to learn how your business could benefit from partnering with an MSP.

1. Compensate for lack of internal resources

At many organizations, IT departments are short-staffed and overburdened. Because the sheer amount of work is too much for internal IT teams to handle, organizations often fall behind on their modern tech policies and digital framework.

With a qualified MSP, you can easily compensate for any lack of internal resources. Additionally, you’ll benefit from expert guidance and technical skills along the way.

2. Develop strong security protocols

Cybersecurity protocols are crucial for modern businesses, yet many organizations become increasingly sidetracked by daily operations.

Strong security protocols shouldn’t be left to chance. If your business is lacking, enlist the help of a managed services provider that specializes in security policy development.

3. Save money on IT expenses

Many MSPs operate on a subscription-based model that provides businesses with predictable and manageable expenses. For organizations with tight or limited IT budgets, the predictability is a huge selling point.

Outsourcing also saves money when it comes to purchasing software, buying licenses, and even providing payroll for internal staff members.

4. Acquire support during non-business hours

When you manage your own IT services, you may not be able to take care of customers or solve tech-related issues during non-business hours. MSPs contribute to higher uptimes, since there is always backup support to call upon when needed. 

For businesses that need to stay up and running around the clock, MSPs often prevent detrimental blackouts in service.

5. Gain access to more advanced software and technologies

As vendors and consultants, MSPs naturally have access to a wider variety of software and tech services than most businesses do in-house. Additionally, an MSP helps decision-makers make the right selection when several options are available.

If your company has ever experienced pain or frustration from not knowing which platforms to use at the right time, an MSP alleviates stress and increases your access to key programs.

6. Streamline vendor and third-party management

CEnterprise software is important, but managing separate agreements and licenses can be a hassle. When you enlist the help of an MSP, the behind-the-scenes vendor management is handled for you. This saves a great deal of time, money, and effort.

7. Focus on direct business growth priorities

The decision to outsource your corporate IT needs isn’t a small decision, but it does allow you to focus on what truly matters—your business growth. 

When leaders and managers aren’t weighed down by mundane IT management tasks, there’s more time to focus on major priorities. For this reason alone, many organizations choose to outsource to an MSP, particularly during seasons of rapid growth and expansion.

8. Benefit from cloud-based solutions

Migrating or managing cloud-based environments is a weighty task, especially for modern businesses that want the best solutions. Many managed IT service providers help businesses transition to cloud-based environments using best practices and top security features.

These solutions expand a company’s ability to do business with flexibility and scalability.

9. Eliminate stress over compliance issues

Complex online systems require compliance and accountability, but these requirements are often tedious to manage. To avoid falling through the cracks, MSPs can review policies and help you develop the right responses to security challenges.

10. Solidify risk management procedures

Even with strong procedures in place, cybersecurity risks are out there. Naturally, incidents happen (sometimes on a daily basis). Companies need a proven way to mitigate and respond to those issues when they occur. By partnering with an MSP, your organization can benefit from robust risk management procedures that bring peace of mind.

Wrapping up

If your organization lacks the internal staff members, resources, or time needed to fine-tune your existing IT strategy, you don’t have to stay in that place for long. The team at Northriver IT is here to support your technology goals and help you reach new milestones. 

By locating premium solutions and personalized experiences, you can enjoy the many benefits that a managed IT services provider has to offer.

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