When it comes to the fast-paced world of IT services, sometimes you need to enlist reinforcements. For many organizations, this means outsourcing tech tasks to managed services providers (MSPs).
An MSP can serve as your coach, guiding you through important technology decisions without minimizing your company’s growth potential. At Northriver IT, our commitment to managed services is designed to help your organization shine.
In this post, we’ll cover what a managed services provider does and how your business can benefit from working with one.
What is a managed services provider?
A managed services provider (MSP) is a third party provider or consultant that helps other businesses manage different aspects of their technology infrastructure.
MSPs assist with IT tasks related to network setup, server maintenance, security policies, device management, remote communication, and much more. Businesses can benefit from outsourcing these crucial tasks to experts in the field who have access to additional resources, software, and support.
Advantages to working with an MSP
Working with a managed service provider provides notable advantages, ranging from cost to customer support. Consider the list below to learn how your business could benefit from partnering with an MSP.
1. Compensate for lack of internal resources
At many organizations, IT departments are short-staffed and overburdened. Because the sheer amount of work is too much for internal IT teams to handle, organizations often fall behind on their modern tech policies and digital framework.
With a qualified MSP, you can easily compensate for any lack of internal resources. Additionally, you’ll benefit from expert guidance and technical skills along the way.
2. Develop strong security protocols
Cybersecurity protocols are crucial for modern businesses, yet many organizations become increasingly sidetracked by daily operations.
Strong security protocols shouldn’t be left to chance. If your business is lacking, enlist the help of a managed services provider that specializes in security policy development.
3. Save money on IT expenses
Many MSPs operate on a subscription-based model that provides businesses with predictable and manageable expenses. For organizations with tight or limited IT budgets, the predictability is a huge selling point.
Outsourcing also saves money when it comes to purchasing software, buying licenses, and even providing payroll for internal staff members.
4. Acquire support during non-business hours
When you manage your own IT services, you may not be able to take care of customers or solve tech-related issues during non-business hours. MSPs contribute to higher uptimes, since there is always backup support to call upon when needed.
For businesses that need to stay up and running around the clock, MSPs often prevent detrimental blackouts in service.