Hi friend,
Figuring out how to handle big spikes in visitors is one of the trickiest connectivity challenges for IT teams. Whether it's students returning to campus, seasonal tourism, community events, or rapid business growth, users expect fast, reliable connectivity. And they rarely notice the network until they don’t have one.
That's why this month, I wanted to share our newest case study.
The City and Borough of Juneau, Alaska faced this challenge every summer as up to 16,000 cruise passengers arrived in a single day. With public connectivity reliant on cellular networks, the surge affected everyone—from tourists who needed to navigate the town and find excursions to residents making basic calls, local businesses processing payments, and municipal staff delivering essential services.
We partnered with the City to design, deploy, and fully manage a resilient, high-capacity public Wi-Fi network powered by Cambium Networks. During peak cruise season, the network now supports more than 103,000 unique Wi-Fi users, has helped eliminate connectivity complaints, and delivers reliable service without adding operational burden to the City's IT team.
Read the case study to see how treating municipal networks like critical infrastructure helped strengthen operational continuity, and why the lessons extend far beyond Juneau.
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